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Zonal Patient Experience

🏢
Indira IVF
📍 Navi Mumbai, India
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Location Navi Mumbai
📅
Posted May 28, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

Job Responsibilities:

  • Ensure quality individualized service to patients and address all patient concerns in appropriate time frame.
  • Effectively handle end-to-end Facility Management and oversee Front End activity at the Centers in the Zone to help achieve business objectives & quality patient experience throughout.
  • Ensure cost optimization and central support for overall activity at the Centers in the Zone
  • Ensure all Centre operations staff is adequate & all stations are manned during operational hours.
  • Oversee accurate payment & billing, during patient admission, treatment & discharge & reconcile with Accounts for the same on a weekly basis.
  • Prepare and present monthly reports, analyze data & generate actionable insights to improve NPS.
  • Co-ordinate with Centre staff to develop & implement operational strategies & procedures.
  • Monitor reporting staff perf...

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    📍 Location Details

    🌆
    City
    Navi Mumbai
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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