Shape billing strategies for exceptional customer experience at Xplore Inc. as the Director of Billing & Collections Operations. Lead revenue assurance initiatives to improve cash flow efficiency.
In this senior role, you will direct billing and collections operations, focusing on optimizing processes that protect revenue integrity and enhance customer interactions. Regular collaboration with key departments will be essential as you define strategies for effective credit management and collections treatment while ensuring compliance with regulations.
Key Responsibilities:
• Oversee end-to-end billing, credit, and collections operations
• Define and implement policies to optimize cash flow
• Monitor revenue assurance outcomes to mitigate risks
• Partner with technology for automated billing processes
• Present performance metrics and strategic plans to executives
Requirements:
• Proven track record in billing or finance transformation
• Familiarity with tel...