Take on an exciting IT Support Specialist role at Xanadu, where you'll provide high-quality technical support to ensure seamless IT operations. Engage daily with users and tech systems.
As part of the team, you'll address technical support requests while troubleshooting various hardware and software issues. Your role will include setting up and managing equipment, assisting with user account management, and participating in equipment inventory audits.
Key Responsibilities:
• Serve as primary contact for IT support inquiries
• Diagnose hardware, software, and network problems
• Configure new servers and end-user devices
• Facilitate user onboarding through account setup
• Conduct routine audits of hardware inventory
Requirements:
• Bachelor’s or diploma in Computer Science or related field
• 1-5 years of IT support experience
• Expert knowledge of Linux, macOS, and Windows operating systems
• Understanding of cybersecurity and networking concepts
•...