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Workstation Support

🏢
THES DXC Technology Services (Thailand) Limited
📍 Bangkok, Thailand
📍
Location Bangkok
📅
Posted June 19, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description:

Key Responsibilities

  • Incident & Request Management: Manage the full lifecycle of IT tickets within the ITSM tool (logging, prioritizing, tracking, and resolving) for both remote and on-site user requests.
  • Technical Support: Provide efficient Tier-1 & Tier-2 support for standard and customer-specific applications, including software license installation, configuration, and PC Lifecycle Management (PCLM).
  • Asset Management: Maintain an accurate IT Asset Inventory, track hardware lease contracts/warranties, and oversee lease returns and monthly expiration reports.
  • Vendor Coordination: Act as the primary point of contact for hardware vendors to coordinate equipment claims, repairs, and maintenance.
  • Reporting & Continuous Improvement: Analyze helpdesk data to generate insightful monthly/yearly performance reports and proactively identify areas for service enhancement.
  • ...

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    📍 Location Details

    🌆
    City
    Bangkok
    🗺️
    Country
    Thailand
    🚗
    Commute
    Local Area

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