Job Summary

• Oversee daily operations of the workshop to ensure efficiency and high-quality standards.
• Manage and lead a team of technicians ensuring work is performed safely and to required standards.
• Schedule and prioritize tasks and jobs based on customer requirements and operational needs.
• Ensure availability and maintenance of workshop tools, equipment, and inventory supplies.
• Coordinate with the Sales team, purchasing department and other stakeholders to meet customer demands and ensure timely job completion.
• Maintain a clean, safe and organized workshop environment enforcing safety protocols and compliance with company policies.
• Keep accurate records of workshop activities including work orders, job costing and invoicing.
• Provide excellent customer service by communicating effectively with customers during the repair process and addressing any concerns.
• Promote and sell service agreements ...