Role Purpose

The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front‑of‑house and meeting & event services. While providing front‑of‑house services is a key deliverable, the team is also responsible for standards of presentation, administration, and delivery of all meeting and event services and areas, working in a variety of settings. Workplace Experience Ambassadors must be customer‑ and quality‑obsessed, demonstrate a high level of security awareness at all times, and have clear knowledge of all onsite emergency and evacuation procedures.

What this job involves

• Take ownership of the internal and external visitor experience to ensure all interactions leave the customer with a positive memorable experience
• Delivery of all core front‑of‑house services such as ...