Supervisor, Workforce Management

Demonstrates advance knowledge in real time management and exhibits strong decision making skills in executing real time action plans. Acts as backup of the Workforce Assistant Manager and responsible in training and development of Intraday analysts in understanding key WFM concepts and tools.

• Must be amenable to work onsite in Tera, Bridgetowne
• Has a relevant experience as a Supervisor/ TL in WFM and has an experience with client interactions
• Must have great communication skills.
• People Management Skills
• Should be good in multitasking.
• Must have excellent problem-solving skills and can take the lead when challenges occur

Job Description

• Effectively manage relationships with senior management, clients and own teams, to the highest level of integrity and professionalism.