Key Responsibilities

Project Management:

Lead and manage the end-to-end implementation process for assigned client projects.

Develop detailed project plans, timelines and milestones to ensure the project stays on track.

Co-ordinate with cross functional teams, including sales, technical and client services, to ensure alignment and effective communication.

Client Onboarding:

Serve as the main point of contact for clients during onboarding process, addressing their questions and concerns promptly.

Conduct thorough needs assessments to understand client requirements and objectives.

Collaborate with clients to define project scope, goals and deliverables.

Solution customization and configuration:

Work closely with the technical team to customize and configure our product and services to meet client specifications.

Provide guidance on best practices and optimal usage of our solutions based on ...