📍 Jobs Near Me
For Job Seekers For Employers
📍

HiringNearMe.work

Local Jobs, Zero Commute

Jobs
Home › Jobs Near Philippines › Workforce Manager
📍 Local Job Near You

Workforce Manager

🏢
Alorica
📍 Quezon City, Philippines
📍
Location Quezon City
📅
Posted May 24, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Key Responsibilities:

  • Lead workforce management (WFM) functions including forecasting, scheduling, and real-time analysis
  • Develop short- and long-term staffing plans based on historical data, trends, and business requirements
  • Monitor intraday performance and implement real-time adjustments to meet service levels and KPIs
  • Analyze workforce data to identify trends, risks, and opportunities for improvement
  • Collaborate with Operations, HR, and Finance teams on hiring plans, budgeting, and resource allocation
  • Ensure adherence to schedules, attendance policies, and productivity standards
  • Manage WFM tools and systems (e.g., NICE IEX, Verint, Aspect, or similar)
  • Prepare and present reports on staffing performance, forecast accuracy, and operational efficiency
  • Lead, coach, and develop WFM team members (RTA, schedulers, planners)
  • Drive continuous improvement initiatives in workforce processes and t...

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    Quezon City
    🗺️
    Country
    Philippines
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in Quezon City

    View Local Jobs