An established regional banking institution with an extensive footprint across Asia, serving individuals, businesses, and corporate clients through a comprehensive range of financial services.

Work Arrangement : Onsite

Job Responsibilities

• Manage and execute workforce management functions including forecasting, capacity planning, scheduling, and reporting
• Monitor operational performance and ensure manpower planning aligns with business requirements
• Support workforce transformation initiatives and operational improvement projects
• Analyze workforce data and generate insights to improve efficiency and service levels
• Work closely with stakeholders and operations teams to support business continuity planning
• Identify operational risks and support issue resolution to maintain service stability
• Ensure workforce planning processes are aligned with operational and business objectives
• Lead and guide ...