This position is responsible for the administrative payroll tasks required to complete all weekly payroll activities for 600+ Customer Connection Center team members. This coordinator tracks, analyzes, and recommends actions based on attendance trends. She/he provides attendance guidelines to team members and answers questions regarding time off policies. She/he audits time punches, reconciles payroll data and ensures PTO is properly tracked and entered in the system.

Track attendance performance for all non-exempt department team members and provide recommended actions to leadership based on observed trends. Serve as the primary point of contact for supervisors and managers on attendance related issues. Conduct regular audits to proactively identify, resolve, or prevent attendance-related issues. Record actions taken and provide follow-up reporting to department leaders. Communicate with managers and supervisors regarding attendance policies, the investigative process, and the over...