About the job Workforce Analyst_Hybrid BGC_100K

We are hiring for a Workforce/Reporting Analyst for a client in BGC

This is a hybrid role and the salary is up to 100K

Main requirement is at least 3 years of relevant experience with background on reporting, forecasting and capacity planning ideally in a BPO company

Qualifications

The Requirements

• Strong analytical and quantitative skills.
• Strong communication and presentation skills.
• Effective collaboration and problem-solving skills.
• Ability to collect, organize, synthesize data and summarize findings into simple, compelling visualizations and dashboards.
• Hands-on experience in creating volume forecasts, capacity models and resource plans in a back-office BPO or Shared Services environment.
• Ability to work within tight deadlines; balancing time across multiple, simultaneous projects that may involve dif...