We're Hiring: ARC Support Specialist
Location: Lisbon, Portugal (Remote + Relocation Support)
Accommodation Provided | International Applicants Welcome!

Looking for a dynamic career in a multicultural environment? Join as an ARC Support Specialist and be part of a global team committed to delivering outstanding customer service for one of the worlds leading brands.

Your Role:

As an ARC Support Specialist, you'll support customers throughout their order journeyfrom purchase to delivery and beyond. You will:

• Handle inquiries related to orders, shipping, payments, refunds, and returns

• Communicate with customers, carriers, financial institutions, and internal teams

• Work with sensitive data, complying with PCI and GDPR standards

• Resolve complex issues using internal knowledge bases and...