The WiFi Tier 3 Engineer plays a hybrid role within the Managed WiFi team, supporting both Day 1 provisioning activities and ongoing WiFi engineering operations.
This role is responsible for configuring and activating customer WiFi services, performing detailed diagnostics, and assisting in maintaining a secure, scalable, and high-performing centralized WiFi platform.
The engineer will work closely with delivery teams during service onboarding and provide technical support to the WiFi Engineering team for escalations, platform optimization, and process improvement.
Perform end-to-end configuration and provisioning of WiFi infrastructure components including access points, wireless controllers, SSIDs, VLANs, and policy enforcement rules via centralized platforms Integrate WiFi services with enterprise systems such as RADIUS, DHCP, DNS, and authentication gateways. Execute technical onboarding procedures, including zero-touch provisioning (ZTP), AP registration, firmware validat...