Discover an impactful role as a Bilingual Intake Coordinator based in Winnipeg, working in a hybrid capacity. This position requires fluency in French and English for effective client communication.
The one-year contract offers you exposure to the insurance industry while helping clients navigate important life events. You will confirm eligibility for claims and enhance client experiences, all while thriving in a structured, metric-driven environment. This is a chance to further develop your professional skills.
Key Responsibilities:
• Assess claim information for eligibility
• Initiate outbound calls to clarify claims
• Resolve discrepancies and confirm documentation
• Issue declination notifications when necessary
• Handle Quick Pay claims and forward others for deeper review
Requirements:
• At least 1 year of experience in customer service
• Bilingual fluency in French and English required
• Strong communication for sensitive matters
• High school...