Serves as a central contact person for the program and assists in the day-to-day management of administrative functions to ensure efficient and effective program operations. Performs a variety of administrative duties, including answering telephones, updating databases, receiving the public, providing excellent customer assistance, data processing, and record keeping. Works with a diverse group of community partners, external callers, and visitors, as well as internal contacts at all levels of the organization.

Essential Duties/Responsibilities

• Performs confidential administrative functions, including developing and typing written correspondence; responds to routine external correspondence.


• Prepares confidential reports, collects information, complies with a standard format, prints proofs, and provides to supervisor for approval.


• Answers telephones, handles calls, routes to appropriate individuals, or takes mes...