A staffing solutions company is seeking a Process Specialist to work onsite in Alabang. Candidates must possess a Bachelor’s degree and have at least 3 years of WFM experience, preferably in BPO/shared services. Responsibilities include generating volume forecasts, optimizing staffing, and providing analytical support to business initiatives. The ideal candidate will have strong MS Office skills, particularly in Excel, and must be amenable to shifting schedules. Competitive benefits include HMO coverage from day one and a quarterly performance bonus.
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