A global customer experience company in Muntinlupa is seeking a WFM Specialist for Forecasting & Scheduling. This role involves developing staffing plans to meet operational goals and analyzing data to optimize resource allocation. Candidates should have 3-5 years of experience in a call center environment and a background in workforce management. The position offers opportunities for continuous improvement and requires excellent communication and technical skills. Join a dynamic environment where your contributions can make a real impact.
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