Drive your career forward with WestJet as a Desktop Analyst, focusing on providing comprehensive technical support. This role requires in-person collaboration five days a week to ensure user satisfaction and system reliability.

Join a dynamic team at WestJet where you will support a range of technologies, from desktops to mobile devices. As a Desktop Analyst, you will troubleshoot IT issues, assist users, and maintain network functionality to optimize overall operational efficiency. Your technical knowledge will be crucial in enhancing user interaction.

Key Responsibilities: • Troubleshoot and resolve desktop and mobile device issues • Configure and maintain desktop systems and peripherals • Monitor system updates and security patches • Communicate effectively with non-technical users • Maintain detailed documentation of technical issues

Requirements: • Bachelor's degree in IT, Computer Science, or similar • Proven desktop support and troubleshooting experien...