Bikefinder AS
Veritasveien 25, 4007 Stavanger, Hybridkontor
Om jobben
Stillingstittel
Customer Service Hero
Type ansettelse
Fast, heltid 100%
Arbeidsspråk
Norsk eller engelsk
Antall stillinger
1
Want to help us conquer the world?
BikeFinder is a small Stavanger Tech company gone global and we have customers in 45 different countries. We are proud of the EXCELLENT (CSAT 90%) job our Customer Service team do, and are looking for a new Customer Service Hero to join us.
In this role you will ensure customer satisfaction through phone, mail and chat support, as well as assist the BikeFinder team excel through execution of administrative tasks like logistics handling, purchase order bookings and report generation.
**Responsibilities**:
Customer support by phone, mail, chat and ticket system
Follow-up on bike theft reports and claims
Troubleshooting on software and hardware products
Collect information for and generation of insurance repor...