Reporting to the Supervisor, Water Revenue, the Water Billing Analyst is responsible for administering the City’s water, wastewater and stormwater billing and receivables processes, ensuring accuracy, completeness, and timeliness across all billing cycles and financial transactions.

This role coordinates meter reading activities, manages billing system inputs and outputs, processes high-volume payment files, and leads investigations into billing discrepancies. The Analyst works collaboratively with internal teams, contractors, and financial institutions to maintain system integrity and service delivery standards.

Purpose & Impact

This role is critical to ensuring the integrity, accuracy, and reliability of the City’s water billing and receivable processes. The Water Billing Analyst directly supports revenue assurance, regulatory compliance, and customer trust by maintaining strong financial controls, administering complex billing functions, and r...