The Warranty Superintendent will be responsible for customer and trade assessments, correspondences and bookings in a timely manner. They ensure that customers have a positive experience with their warranty, resolving any issues they may have in a timely and professional manner.

Essential Functions

Pre Occupancy & Possession Walk Throughs with Customers

• Conduct pre-occupancy walk throughs with customers and provide a deficiency list to the construction team.
• Conduct possession walk throughs and sign offs of deficiencies with customers.
• Educate customers on how to properly care for their new home.
• Review regular maintenance with customers.

Post Possession Inspections

• Conduct one-month and one-year inspections with customers.
• Conduct warranty assessments as needed with customers.
• Coordinate and ensure trade r...