Job Description:
Job Title: Warranty Services Representative
Location: Cuyahoga Falls, OH (phone number removed)
Contract Duration: 08 Months
Shift:8:00AM - 4:30PM

Position Summary:
The Warranty Services Representative is responsible for filing, processing, and ordering any parts necessary for window and siding warranty claims as well as handling all communication surrounding those claims with all necessary parties including homeowners, contractors, distributors, and internal *** employees.
What to Expect:
• Schedule subcontractors to support warranty initiative lead times and customer satisfaction and ensure jobs are handled timely
• Identify and coordinate warranty resolutions with service providers and homeowners
• Confirm with service providers and homeowners to ensure customer satisfaction
• Focus on execution and timely responses to service providers and homeowners...