Job Description

David Weekley Homes is seeking a Warranty Service Manager to join our Charlotte team focusing on communities on the south side of Charlotte. This position requires someone who is a self-starter able to work independently as well as work closely with customers, builders, and sub-contractors in a fast-paced environment while achieving high levels of customer satisfaction.

Warranty Service Managers (WSM's) resolve warranty calls made by David Weekley homeowners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly. WSM's are responsible for warranty resolution in multiple communities to which they are assigned and work primarily from their vehicle and in or around customers' homes.

Job Responsibilities: