Manager – Warehouse Operations will lead and oversee multi-site warehouse operations across India, ensuring operational excellence, profitability, service quality, and client satisfaction. The role is responsible for driving strategic initiatives, operational efficiencies, compliance standards, and team performance in alignment with YCH’s business objectives.

Key Responsibilities:

1. Multi-Site Warehouse Operations Management & Project Implementation.

Oversee end-to-end warehouse functions: inbound, outbound, inventory control, dispatch, and value-added services.

Ensure SLA and KPI adherence across all customer accounts.

Implement standardized SOPs across locations.

Monitor productivity, turnaround time, and service quality metrics.

2. Client Relationship & Governance

Act as senior escalation point for key clients.

Conduct monthly/quarterly review meetings with cu...