Job TitleReturns Lead


Job OverviewResponsibilities of the Returns Lead include:

+ Understand all inbound Returns Dock processes including but not limited to:

+ REF Inspect process

+ RTV Bedding process

+ Yard Maintenance process

+ Material Handling standards

+ STO process



+ Communicate with Yard Staff regarding trailer needs and movements and assess quality/safety of return trailer loading

+ Maintain media file storage for follow-up

+ Complete returns dock administrative duties:

+ Enter and maintain trailer/trailer quality information in SharePoint; load bar/load strap inventory reporting; chair box return/condition of boxes; accuracy of depot reporting; transfer of information from Guard Staff/Yard Staff to SharePoint

+ Enter trailer status (Processed, Not Yet Arrived, To Be Unloaded)

+ Correct any trailer discrepancy information received from other s...