The Warehouse Agency & Resource Manager is accountable for defining and delivering the warehouse labour strategy, ensuring the right balance of permanent and agency resource is in place to meet operational demand efficiently, compliantly, and sustainably.

The role owns forward-looking labour modelling, agency workforce planning, supplier governance, and labour cost control across all warehouse shifts. It operates with authority to challenge labour decisions that are misaligned to volume forecasts, cost efficiency, or governance standards, while enabling operational teams to deploy labour effectively on shift.

A core objective of the role is to shift the labour approach from reactive gap-filling to proactive establishment control, reducing structural reliance on agency while preserving flexibility for peak and volume fluctuation.

The role is fully accountable for ensuring all agency suppliers operate in strict alignment with company poli...