Become a key player at Walmart Canada as a Customer Service Manager in Fort St John, BC. Drive front end operations to enhance customer experiences and loyalty.
The Customer Service Manager oversees front end processes to ensure compliance and exceptional service. This role involves monitoring associate performance, providing training, and managing transactional activities like purchases and returns. You will uphold Walmart's commitment to a safe and friendly shopping environment.
Key Responsibilities:
• Ensure adherence to safety and emergency protocols
• Train Associates on company systems and initiatives
• Handle customer inquiries and operational issues
• Manage purchase and transaction accuracy
• Oversee cash levels and register audits
Requirements:
• Must be 16 years or older
• Passion for customer service and retail
• Competence in team development and supervision
• Strong focus on compliance and safety measures
• Excellent problem-solving ...