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Job Description
Description
:Hy-Vee, Inc.
Job Title: Beer Specialist
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service. Assists General Manager to present the most innovative and best quality products in the Beer Category at a competitive retail price to customers.
Reporting Relations:
Accountable and Reports to: General Manager
Direct Reports: Cashiers, Beer Associates
Primary Duties and Responsibilities:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by...