The Presales Telecalling Executive is responsible for generating and qualifying leads, setting up appointments, and supporting the sales team by engaging potential customers over the phone. This role involves understanding customer needs, providing information about products and services, and contributing to the overall sales strategy.1. Lead Generation: Make outbound calls to potential customers to introduce the company's products and services. Identify and qualify leads based on defined criteria. Maintain and update lead information in the CRM system.2. Appointment Setting: Schedule appointments and meetings for the sales team with qualified leads. Coordinate with the sales team to ensure smooth handover of leads and information. Follow up with leads to confirm appointments and provide any necessary information.3. Customer Engagement: Understand customer needs and provide relevant information about products and services. Address initial customer inquiries and provide basic support an...