The Waiter/ Waitress is responsible for delivering service and operations excellence. He/She sets the tables, takes orders, and delivers the correct food to the corresponding tables. He is able to operate Point of Sales (POS) systems when managing orders. He also follows hygiene, safety and other standards, and carries out food and beverage operational tasks. He may suggest areas for continuous improvement within own work area.

He is attentive and meticulous and needs to work under pressure to serve customers quickly and efficiently. He also possesses good communication skills and teamwork spirit to ensure service standards are met. He is capable of working well with kitchen staff to ensure customers requests are met.

He is able to work in a flexible schedule, including weekends, evenings, and public holidays. He should have the stamina to stay on his feet for long periods.