Help AG is looking for a talented and enthusiastic Vulnerability Management Specialist (VM). Vulnerability Management Specialist is responsible and accountable for delivery and governance of Vulnerability and Compliance Management services to Help AG Customers. This role is based in our Dubai office and accountability includes support and alignment with pre‑sales, direct engagement with Customers alongside Help AG Sales Team, onboarding of Customers and Service Delivery, operational management, and handling of escalations.

Responsibilities

• Manage parallel activities and competing priorities.
• Ensure smooth delivery of company services specifically the vulnerability management service.
• Monitor for, and improve processes, to ensure high‑quality execution, in‑line with committed SLA’s and obligations.
• Maintain regular communication with Customers and chair/drive regular Customer meetings as required.
• Guide and provide in...