Reports To

Chief Operating Officer

Job Type

Full-Time

Location

UK / South Africa

Role Purpose

The VP, IT is responsible for the strategic leadership and operational excellence of TM Forum’s technology and data functions, and for the delivery of the organization's digital experience platform and enabling capabilities (architecture, engineering, integration, data and analytics). The role partners closely with the VP Marketing, who retains responsibility for digital content, brand and the end‑to‑end user experience. Together, they ensure TM Forum’s digital channels and platforms evolve in line with organizational priorities, enabling exceptional member value, operational efficiency and long‑term sustainability. The role is also accountable for delivering and operating the AI enablement platforms and foundations required for adoption across the organization.

Key Responsibilities Digital Platform & Capability Delivery (in partnership with Marketing) Own t...