**Role Summary/Purpose:**

The VP, Human Resources , Customer Service will lead a team to support the primary business clients across the US and partner globally with IN and PH based teams. This individual will act as a business partner on servicing initiatives including driving critical thinking for our key priorities - Strategic Workforce Planning, Career & Skill Development, HR Operational Excellence, Employee Experience and Engagement, and Performance Management. This role will work closely with HR teams globally who have a connection point with operational servicing to drive connections across global servicing.  

**Essential Responsibilities:**

+ Lead the US Hub HR team to ensure alignment and implementation of business and HR strategies, policies, and programs, and create and deliver effective HR solutions for complex, strategic business challenges . 
+ Partner with managers of people to provide strategic direction and delivery rel...