About Us

At Qmatic, our purpose is clear: a world where everyone can access the services they need.

For more than 40 years, we have shaped how people connect with essential services—reducing friction, simplifying journeys, and enabling organizations across retail, finance, healthcare, and the public sector to deliver world-class customer experiences.

Today, Qmatic operates as a truly international company, serving customers and partners across Europe, North America, and global markets. Our solutions power service journeys for leading enterprises and public organizations worldwide.

The Role

The VP of Customer Success is responsible for leading the post-sale customer lifecycle and leading a high-performing, scalable organization that delivers consistent customer outcomes. This executive owns Customer Success, Professional Services, Technical Account Management, Procurement, and Customer Support, ensuring customers ...