Position Overview

VP Client Service Engineering Transformation role in Abu Dhabi UAE within the Banking industry is a senior leadership opportunity focused on driving service transformation, process reengineering, and automation initiatives to enhance customer experience and operational efficiency.

Job Details

Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Information Technology
Salary: monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

• Lead redesign of client service journeys to improve customer experience and operational efficiency
• Drive process reengineering and automation initiatives across service functions
• Ensure scalability and effective delivery of redesigned service models
• Monitor and report performance using KPIs across customer experience, scalability, and risk
• Collaborate with cross‑functional teams ...