Lead client relations and strategy as a VP focused on growth. Manage key accounts, drive service excellence, and foster innovation in a creative, team-oriented environment.
This pivotal role emphasizes optimizing client satisfaction through strategic oversight and development of high-performing teams. You will be accountable for revenue growth and ensuring that innovative solutions align with client objectives. Your leadership will enhance interdepartmental collaboration, reinforcing the company's commitment to excellence and client success.
Key Responsibilities:
• Manage overall revenue and client satisfaction metrics
• Drive client service strategy and operational initiatives
• Lead the planning and execution of innovative projects
• Serve as a point of escalation for client needs
• Foster a culture of collaboration and mutual support
Requirements:
• 10+ years in client services within a media or agency
• Expertise in client relationship building and man...