Appealing Points:

• Core Role in Voice & Collaboration Service Operations Manage and optimize voice services (VoIP/SIP) and related systems, covering daily operations, configuration changes, and new implementations in mission-critical environments.


• Exposure to Modern Collaboration & Cloud Technologies Work with platforms such as Cisco and Microsoft Teams, including multimedia and cloud-based call center solutions.


• Continuous Improvement Driven by ITIL Best Practices Operate within an ITIL-based framew...