Enhance visitor engagement at Simon Fraser University as the Visitor Experience Manager. Oversee all public-facing operations to create a welcoming atmosphere and inclusive environment.
As the Visitor Experience & Services Manager for the Gibson Art Museum, you’ll manage key areas like volunteer coordination, welcome desks, and event bookings. This role requires strong communication skills, analytical abilities, and the capacity to lead diverse teams. You will contribute significantly to enhancing the visitor experience and ensuring the museum reflects its values of inclusivity and support.
Key Responsibilities:
• Manage public-facing operations of the Gibson Art Museum
• Oversee the Volunteer Team and Welcome Desk
• Coordinate internal and external event bookings
• Ensure a positive visitor experience reflecting inclusivity
• Lead and mentor multidisciplinary staff effectively
Requirements:
• Bachelor's degree in relevant field
• Minimum five years in cus...