**About the Role:**

**Grade Level (for internal use):**

11

**The Team:**

The Customer Success team is a dynamic global organization where the work evolves daily. The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or supporting global strategic accounts across the corporate segment.

**Responsibilities and Impact:**

As a Customer Success Manager focused on Visible Alpha (VA), you will be responsible for driving user engagement, product adoption, and satisfaction across VA Insights and VA on Pro. You will partner closely with Marketing, Product, Account Management, and Sales teams to deliver proactive initiatives that maximize the value VA brings to our clients.

Responsibilities Include:

+ Lead targeted engagement campaigns for VA to increase product usage and deepen adoption.
+ Develop expertise in the V...