Visa Supervisor

Location: Makati

Work Setup: Onsite

Work Schedule: Monday to Friday

Job Summary

The Visa Supervisor is responsible for supervising daily visa processing operations, ensuring timely and accurate handling of applications while supporting team performance and client service. The role focuses on operational execution, team coordination, and handling escalations.

Key Responsibilities

Supervise day-to-day visa processing activities and ensure timely completion of applications

Handle visa applications for various client segments including seafarers, sub-agents, and walk-in clients

Review documents and ensure completeness and accuracy based on embassy requirements

Assist in handling escalations, urgent requests, and priority cases

Support VIP client handling when needed

Coordinate with embassies, agencies, and partners for updates and p...