Overview

Job Summary This role assists clients and Operations Team with inquiries related to visa and passport applications and renewals. The Visa Officer is responsible for the accurate and efficient processing of clients online and on-site travel document applications.

Responsibilities

• Handle visa and passport related inquiries and process all application and renewal requests for the company.
• Verify the completeness and accuracy of all required documents for visa and passport processing.
• Communicate and follow up with clients regarding deadlines for requirement submission and the release of visas or passports, ensuring strict adherence to timelines.
• Liaise with embassies, Bureau of Immigration (BOI), Department of Foreign Affairs (DFA), and other government offices to verify and coordinate legal documents for visa and passport applications and renewals.
• Strictly monitor and safeguard all confidential docu...