This is a technical position that requires proven infrastructure architecture and design experience. The successful candidate will have strong communication and customer service focus as well as excellent technical network and security knowledge.

Duties & Responsibilities

• Support multiple clients across multiple technologies
• Mentoring of junior team members.
• Consult with customers and across a cross-team environment.
• Documentation and development of designs processes and procedures.
• Work within a structured ITIL / ISO20000 IT Service Management environment.
• Works directly with client to gather requirements design solutions build proof of concepts and implement solutions
• Excellent presentation and reporting skills arising from customer facing and on-site experience
• Very strong verbal presentation and interpersonal skills are required
• Escalation point for major incidents / invest...