Ready to take your healthcare customer service experience to the next level? LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in benefit plan administration.
Customer Service Representative Responsibilities

• Handle high call volumes from patients with benefit inquiries
• Break down complex details like copays, coinsurance, deductibles, coverage and EOBs
• Assist with claims processing as needed
• Engage directly with both providers and members to ensure resolution
  

Customer Service Representative Requirements

• Must bring recent commercial insurance experience
• Solid background in explaining EOBs
• 2+ years of member-facing customer service experience in healthcare
  

Logistics

• Work Model: Fully remote with equipment provided
• Compensation: $18.00 per hour
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