Position Summary

We are looking for a highly proficient English-speaking Registered Nurse to serve as a Virtual Assistant. The primary responsibility will be to manage initial patient enquiries via phone and electronic communication, conduct basic triage, provide professional health information, and coordinate care pathways. This role is ideal for a nurse who excels in communication, can work independently in a remote setting, and is passionate about delivering exceptional patient care virtually.

Key Responsibilities

• Patient Communication & Triage:
  • Conduct initial assessments of patient enquiries, symptoms, and concerns using established clinical protocols.
  • Determine the urgency of patient needs and direct them to the appropriate service (e.g., GP appointment, urgent care, emergency services).
• Administrative & Clinical Support:
  • Document all patient interactions accurately and comprehensi...