Virtual Assistant / Customer Service Representative (CSR) – Short-Term Rentals
On-Site | Johar Town, Lahore
CS Outsource
CS Outsource is looking for a proactive and customer-focused Virtual Assistant / Customer Service Representative (CSR) to support our growing short-term rental operations. If you have excellent communication skills, enjoy helping customers, and can thrive in a fast-paced environment, we'd love to hear from you.
Responsibilities:
Respond to guest inquiries via phone, email, and messaging platforms.
Assist guests with bookings, check-ins, check-outs, and general support.
Handle customer concerns and resolve issues professionally.
Coordinate with internal teams to ensure smooth guest experiences.
Manage calendars, reservations, and administrative tasks.
Maintain accurate records and update CRM/property management systems.
Provide exceptional customer service while representing the company professionally.
Requirements:
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