An established iGaming and Sports Betting operator is seeking an experienced and commercially driven VIP Manager to develop, manage, and grow relationships with high-value players. The successful candidate will be responsible for maximizing player retention, increasing customer lifetime value, delivering exceptional customer experiences, and driving revenue growth across VIP segments.

The VIP Manager will serve as the primary point of contact for premium customers, ensuring personalized engagement, proactive account management, and the delivery of world-class VIP experiences in a highly regulated and competitive gaming environment.

Key Responsibilities VIP Account Management

• Manage and develop relationships with high-value and VIP customers.
• Act as the primary contact for assigned VIP players.
• Deliver exceptional customer service through personalized engagement strategies.
• Unde...