Sharp Brains Solutions is seeking a Helpdesk Support Technician Level 1 in Bracknell, UK. This position involves providing comprehensive technical support for desktop and laptop systems, ensuring efficient troubleshooting for hardware, software, and connectivity issues.

Key responsibilities include managing the lifecycle of devices, supporting applications such as MS Office and VPN clients, and adhering to ITIL practices for service management. The role offers a B2B/Freelance contract type, catering to a dynamic working environment.