A leading technology service provider in Montreal is seeking a Deskside Support Analyst to provide on-site technical support in a large enterprise environment. This role requires strong troubleshooting abilities and knowledge of Windows 10/11 and Microsoft 365. The ideal candidate will have a Technical Diploma or degree and A+ Certification, with a minimum of 3 years of enterprise support experience. Key responsibilities include user access management, hardware support, and working with ITSM tools to maintain service levels.
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