Your potential has a place here with TTEC’s award winning employment experience. As a **Vietnamese-English Bilingual Healthcare Customer Service Representative** working **remotely from your home in California** , you’ll be part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

**What You’ll Be Doing**

Do you have a passion for helping others and providing peace of mind? In this role, you’ll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You’ll be the difference between their customer experience being just average or an exceptional one.

**During a Typical Day, You’ll**

+ Answer incoming calls from customers
+ Engage thoughtfully with customers to understand their needs
+ Conduct research across multiple systems t...